Ensure the Chain of Communication is Clear When Dealing with a Difficult Situation

When you run a big business, occasionally you are going to be faced with difficult situations. Whether it’s an angry customer, workplace tension or a security concern; ensuring you have clear lines of communication is essential to overcoming the situation. There are many things you can do to improve the chain of communication such as using situational awareness. Below you’ll discover everything you need to know in order to properly prepare for the difficult times. Understanding situational Read more [...]